Shipping Policy
Natural Aminos Lab LLC
- Shipping within United States only
- Orders processed within 1–3 business days
- Orders over $600 require adult signature
- Risk transfers to customer upon carrier acceptance
- Tracking confirmation constitutes delivery proof
- Merchant not responsible for carrier delays
- Merchant not responsible for incorrect addresses provided
Lost shipment claims must be reported within 5 days of delivery date.
Customer responsible for proper storage immediately upon receipt.
Shipping
All Sales Final Policy
Due to the sensitive and perishable nature of research materials:
- All sales are final
- Returns are accepted only for verified manufacturing defects
- Shipping damage must be reported within 48 hours
- Opened or punctured vials are not eligible for return
Replacement or refund decisions are at the sole discretion of Natural Aminos Lab LLC.
Shipping fees are non-refundable.
Improper storage voids all claims.